Intsika Yethu Chamber of Business
Effective Date: June 2026
Privacy Policy
Intsika Yethu Chamber of Business ("the Chamber", "we", "our", or "us") is committed to protecting the privacy and personal information of our members, partners, stakeholders, website visitors, and service users. We process personal information responsibly and in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African laws.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you when you register as a member, submit enquiries, attend events, apply for services, or interact with our website.
The information collected may include:
- Full name
- Company or organization name
- Identity or registration number (where required)
- Email address
- Telephone and mobile numbers
- Physical and postal addresses
- Job title or position
- Membership information
- Business information
- Banking details for payments or refunds
- Event registrations
- Communications and correspondence
We may also automatically collect technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Cookies and analytics data
2. Purpose of Processing
We process your personal information to:
- Manage Chamber membership
- Process membership applications and renewals
- Provide business support services
- Register participants for events and training
- Communicate updates and opportunities
- Respond to enquiries
- Process payments and invoices
- Improve our services and website
- Comply with legal and regulatory obligations
- Promote networking and business development initiatives
3. Legal Basis for Processing
We process personal information based on one or more of the following lawful grounds:
- Your consent
- Performance of a contract or membership agreement
- Compliance with legal obligations
- Protection of legitimate interests
- Performance of public interest activities related to business development and economic growth
4. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared with:
- Government departments
- Regulatory authorities
- Training providers
- Financial institutions
- Service providers
- Technology partners
- Event partners
- Professional advisors
Information will only be shared where necessary for the delivery of services or where required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
These measures include:
- Secure servers
- Password-protected systems
- Access controls
- Data encryption where appropriate
- Regular security monitoring
While every reasonable effort is made to protect information, no electronic system can be guaranteed to be completely secure.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website performance.
Cookies help us:
- Remember user preferences
- Improve website functionality
- Monitor website traffic
- Enhance security
Users may disable cookies through their browser settings, although some website features may not function correctly.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Membership records for the duration of membership and applicable statutory periods
- Financial records in accordance with tax and accounting legislation
- Event and training records for reporting purposes
- Communications for customer service and dispute resolution
Once information is no longer required, it will be securely deleted or anonymized.
8. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permissible
- Request restriction of processing
- Object to processing based on legitimate interests
- Withdraw consent at any time where processing is based on consent
- Request data portability where applicable
- Lodge a complaint with the Information Regulator of South Africa
Requests may be submitted using the contact details provided below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies before providing personal information.
10. Children's Privacy
Our services are intended for business owners, entrepreneurs, professionals, and organizations.
We do not knowingly collect personal information from persons under the age of 18 without appropriate consent.
11. Marketing Communications
Members and users may receive newsletters, event invitations, business opportunities, and promotional communications.
You may unsubscribe or opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
12. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in legislation, business operations, or technology.
The latest version will always be published on our website with the updated effective date.
13. Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:
Intsika Yethu Chamber of Business
Physical Address:
Erf 99 High Street
Cofimvaba, Eastern Cape, South Africa
Email: admin@iybf.org.za
Website: https://iybf.org.za/
14. Information Regulator (South Africa)
If you believe your personal information has been processed unlawfully, you may lodge a complaint with:
The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
Telephone: +27 (0)10 023 5200
This Privacy Policy is designed for publication on the Intsika Yethu Chamber of Business website and aligns with the principles of South Africa's Protection of Personal Information Act (POPIA).